Terms & Conditions

Learn about DeeMoney's Terms & Conditions for international money transfers.

The Applicant hereby agrees with Sawasdeeshop Company Limited (hereinafter called the “DeeMoney”) to comply with the following terms and conditions:


1. The applicant agrees to comply and are bound by these terms and conditions, DeeMoney may edit or add additional terms and conditions at any time. And that the applicant can continue using the service after the amendment thereof. Considered that you agree resolved.

international remittance sevice

1. DeeMoney will proceed with remittance as specified in the application when DeeMoney has received payment therefor together with the required commissions, fees and expenses in full, In the case that the agent bank or Beneficiary Bank charges an expense for the requested services in addition to those fees as specified and announced by DeeMoney, the Applicant agrees to pay such additional expense to DeeMoney, may be made by the DeeMoney debiting such account. If additional expense are charged, the Applicant agrees to pay all such expenses to the Deemoney and authorizes Deemoney to debit the account specified in the Application for such payment. 2. The Applicant acknowledges that, In the event the Deemoney is unable to effect the remittance as requested and the refund is to be made, the Deemoney shall refund the amount in the currency received. Where the amount refunded is in Baht, the Applicant agrees that Deemoney may use its prevailing Buying Telegraphic Transfer Rate at the time of the refund. 3. Where the remittance requires that relevant documents and evidence are to be submitted pursuant to the applicable laws and regulations relating to the foreign exchange control, the Applicant warrants that all such documents and evidence are true, accurate and complete. 4. The Applicant warrants that the aggregate amount of all remittances made by the Applicant in the current year does not exceed the amount prescribed by the applicable laws and regulations relating to the foreign exchange control. 5. The Applicant acknowledges that Deemoney is extitled to reject the remittance requested in the following circumstances:

  • If Deemoney suspects that remittance requested may be a transaction connected with any illegal activity, money laundering, financing of terrorism or not in compliance with the applicable laws and regulations,

  • Deemoney is of opinion the the information furnished to the Deemoney by the Applicant is not accurate and complete, or

  • The Deemoney has any other reasonable ground.

In the event the Deemoney rejects a remittance under the said circumstances, the Applicant agrees not to claim for any damages from the Deemoney and shall be fully responsible for any claims that my be the Beneficiary

6. In the case where a loss or damages is incurred as a result of Deemoney gross negligence of willful misconduct, the Applicant agrees that Deemoney shall only be responsible for the loss or damage that will ordinarily be incurred but the Deemoney liability shall not exceed the amount requested to be remitted and Deemoney shall not be liable for any loss or damage resulting from not caused by Deemoney fault. The applicant agrees that Deemoney shall not be responsible for any loss or damage resulting from any force majeure event; failure or default of any communication network, computer system or any equipment; foreign exchange fluctuation; or any laws or regulations of the countries where the relevant Deemoney foreign banks are located or the rules of such foreign banks. 7. In the event the Applicant requests Deemoney to conduct an investigation on the delay of the remittance where the beneficiary has not received the funds within a reasonable time which is not caused by any fault of Deemoney, the Applicant shall be responsible for any and all expenses incurred to the Deemoney as a result thereof.

Record and Disclosure of Information

1. The Applicant acknowledges and agrees that Deemoney may record any communications between the Applicant and Deemoney and/or store, record and/or process information relating to the Applicant, transaction for any acts in connection with the use of services for the benefit of enhancement of Deemoney’s services, for any other purposes as Deemoney may deem appropriate and as the evidence of providing the services and transactions. Nonetheless, it is not Deemoney’s duties to produce or keep such records of communications and/or information. In this regard, the Applicant agrees and accepts that such records of communications or information may be submitted in any proceedings or use in any other ways as Deemoney may deem appropriate. 2. The Applicant gives consent to Deemoney to send and/or disclose information, which cannot identify the identity of the Applicant (information that is not first-name, last-name, identification number or any other information which can be identify the Applicant), to Google, the Google group company and/or juristic persons or any other persons which are Deemoney’s partner of contract or having the relationship with Deemoney either in Thailand or other countries for the purpose of information/data analysis. The Applicant is able to study the details of the procedure of sending and/or disclosing information to Google including the information/data analysis of Google at www.google.com/policies/privacy/partners/ or any other URL specified by Google under the subject of “How Google uses data when you use our partner’s sites or apps”. 3. The Applicant gives consent to Deemoney to collect/gather Personal Information and to deliver, transfer, use and/or disclose Personal Information to companies in Deemoney’s group, auditors, external auditors of Deemoney, financial institutions, governmental authorities, assignees, and/or juristic persons or any other person which are Deemoney’s partner of contract or having the relationship with Deemoney either in Thailand or other countries for the purpose of data analysis, giving and/or improving any services or products of Deemoney or such persons and/or for examination of transactions that may arise as a result of fraudulent and/or for any other purposes that is not prohibited by laws and/or for complying with the laws and regulations of any countries which govern Deemoney. In this regard, this consent shall remain in effect regardless of the termination of the use of services or products or the discontinuation of the use of services or products by the Applicant. 4. The Applicant agrees and consents to Deemoney to send commercial information such as product and service information, marketing information and promotion to the electronic address such as E-mail address and mobile number. The Applicant acknowledges that the Applicant may cancel or reject the delivery of such commercial information pursuant to the channel prescribed by Deemoney.

Governing Law These terms and conditions shall be governed by and construed in accordance with the laws of the Kingdom of Thailand and the court of Thailand shall have exclusive jurisdiction to adjudicate any dispute arising under or in connection with the use of the services under these Terms and Conditions

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